Your plan's monthly limit counts unique quiz takers — not individual recommendations. If your plan includes 100 per month, that means 100 different shoppers can take the quiz that month, and each of them can get unlimited size recommendations. A quiz taker counts once, no matter how many times they come back.
Who counts as a quiz taker
A shopper who finishes the quiz and receives a size recommendation — that's 1.
Everything else that shopper does for the rest of the month — retaking the quiz, checking their size again — counts as 0.
The counter resets every month.
What costs nothing
Browsing your store or seeing the Find my size button
Opening the quiz without finishing it
Viewing size charts — they're never counted
Repeat visits by someone who already took the quiz this month
We remember your quiz takers
When a shopper completes the quiz, SmartSize saves their measurements in their browser for about 3 months. On their next visit they get their size recommendation instantly, without taking the quiz again — and they still count only once per month. Returning customers get the fastest possible path to the right size.
Check your usage
The usage summary in SmartSize shows your plan, how many quiz takers you've had this month, and the email we notify about usage.
For a walkthrough of the usage page, see View your fit quiz usage.
If you hit your limit
We email you before and when you reach your monthly limit. Past the limit, size charts keep working as normal — quiz shoppers may just wait a little longer for their recommendation. Upgrading to a higher tier restores the normal flow right away.
💡 Why unique quiz takers? It keeps usage fair and predictable: your quota reflects how many different shoppers you helped find their size — not clicks, page views, or repeat visits.