SmartSize

Six quick checks to fix a missing Size Chart or Find my size button — app extension, status, display rules, plan, placement, and live theme.

The button isn't showing on my product page

Your charts and quizzes are intact — app embeds are theme-specific, so a new theme starts with SmartSize switched off. Here's how to turn it back on.

I changed my theme and SmartSize disappeared

The status dropdown snaps back to Draft because the chart isn't linked to any products yet — add a display rule and Active becomes available.

I can't set my size chart to 'Active'

Why shoppers see a 5-second countdown in your fit quiz once your monthly recommendation limit is reached — and where to track your usage and warning emails.

I am seeing a 5 seconds countdown in my fit quiz

What to check when Smartsy's AI size-table extraction looks wrong: measurement type, chat adjustments, missing measurements, and clean uploads.

AI didn't extract my table correctly for my fit quiz

How to fix a "0 matching products" counter in your display rules; switch from "match all" to "match any", simplify your filters, and check your products' tags, types, and vendors.

No products match my display rules

SmartSize script loading on non-product pages

Product image is getting cropped in the fit quiz

Troubleshooting

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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